Customer support is perhaps the most important factor for any organisation that relies on third-party software to run its day-to-day operations. And while open source software has many virtues, its unrivalled level of support is where it really shines – supported by a community of thousands of amateurs, professionals and hobbyists.
Whether they improve your employees’ ability to do their job, extend your reach, enable new business services or enhance customer experience, apps offer an efficient, cost-effective method for driving business outcomes, or at least they should.
With several South African companies affected, including top-tier organisations such as Telkom, the recent global panic around the WannaCry ransomware attack has opened many South Africans’ eyes to the very real risks of global cybercrime on businesses anywhere, anytime, and of any size.
An organisation may choose to migrate its data centre for any number of reasons. Migrations may be necessitated by a data consolidation after a business merger, the changing needs of a growing business, an end-of-lease situation, a decision to move to the cloud, and many other factors besides.
Enterprises have begun exploring cloud-based infrastructure, but SMEs stand to benefit the most from this transition. In 2014, World Wide Worx found that 22% of SMEs in South Africa were using cloud services, which equates to a 13% increase from two years earlier. More and more Aptronics clients from the SME space are enquiring about the benefits a move to cloud infrastructure could offer their business.
Forget cloud, big data and the internet of things for a second – there’s something just as big that most IT executives and businesses are blissfully unaware of. It’s called software-defined networking (SDN) and it’s the future of networking.
More often than not, when it comes to upgrading an IT environment the network component is the last thing companies look at. With the advent of storage, server and other forms of virtualisation that’s potentially a major pitfall as networks today can’t keep up with the demand put on them by new technologies.