COVID-19 has highlighted the urgency for digital transformation. It has forced organisations to rethink their business strategies to confront the future and remain sustainable and competitive. Technology has enabled many businesses to continue in ways that would not have been possible several years ago—and companies that were further along their digital transformation paths have been able to innovate and adapt more quickly.
Digital transformation has been a reality for organisations for many decades with the advent of enablers such as the internet, personal computers, commodity servers, artificial intelligence (AI), and mobile devices. The technology progression of these enablers over my 28-year career in IT has been both fascinating and awe-inspiring to observe—the possibilities for digital transformation with the ever-growing speeds, versatility and options seem almost limitless.